Your introduction

• Why do I start out as a Practice Player?
• What does being a Practice Player mean?
• Does a Practice Player membership cost me anything?
• Am I obligated to anything as a Practice Player?

Registration as a Practice Player

• Am I obligated to anything as a Practice Player?
• How do I register?
• What will I receive upon registration?
• What will I use to pay entry fees?

Free practice credits

• What is free practice credits?
• When will I receive my free practice credits?
• What will happen to my unused free practice credits?

Cancelling my membership as a Practice Player

• Can I can cancel my Practice Player membership whenever I want?
• How can I register as a Practice Player?
• What happens to my personal information after I cancel my membership?

Games

• What games do you offer?
• Can I play all games?

Rules

• Where can I find the rules to the games?
• Does GameDuell alter the rules to well-known games?

Solvability

• Can all games be solved or played all the way through?

Ties

• Who wins if there is a tie?

Distribution of winnings

• Winner takes all
• By points

Duels

• Can I play for free?
• What kinds of duels are there? What are the differences?
• How long can a duel remain open?
• Where can I check to see when a duel has ended?
• What will happen to my entry fee if no one joins the duel?
• What does it mean when another player has already joined?
• Can I participate in the same multi-player duel more than once to improve my score?
• Transaction fee
• Open duels overview
• Finished duels overview
• Where can I find the free training duels?
• Why can't I start a duel?

Questions about mini-leagues

• What is a mini league?
• How long does a mini-league last?
• How much does a mini-league cost and how much can I win?
• Who can participate in a mini-league?
• Type of mini-league
• Does the fairness guarantee also apply to mini-leagues?
• Why can’t I start a private mini-league?

Challenges

• What happens if I don’t accept a challenge invite?
• How can I activate or disable challenge requests?
• Who can I challenge/who can challenge me?
• Can I challenge more than one player to a duel?
• What happens if the player I challenged does not accept my invite?
• Why can I only request revenge from a player I already lost against?

General information

• Where can I find my player account, and what information does it contain?
• Is there a yearly overview of transactions on my account?

Deposit funds

• How can I deposit cash onto my player account?
• Is there a limit to how much I can deposit?
• Can I remove this limit for deposits?
• When I deposit funds, how long will it take for them to be credited to my account?
• Why was my deposit declined?
• Why wasn’t the money I transferred via bank transfer credited to my player account?
• What fees will be incurred if a payment made via direct debit cannot be honored by my bank?
• Can I use someone else’s credit card to deposit funds onto my player account?
• How secure is the internet connection when making payment?

Withdrawals

• How can I withdraw money that I have won?
• Can I withdraw free bonuses, practice money, or virtual currencies?
• What is the minimum amount that can be withdrawn at once?
• Is a fee incurred for withdrawing funds?
• When will my withdrawal be credited to my bank account?
• Can I transfer funds onto a different account than the one associated with my gaming account?

Security

• Is it safe to make cash transactions on GameDuell?
• Will my personal data be handled confidentially?

Types of Money

• What are GameDuell Dollars (G$)?
• What is a free bonus?
• What are the differences in the types of money?

Benefits

• What benefits will I enjoy as a Money Player?
• Will playing as a Money Player cost me anything?
• Will registering as a Money Player obligate me to anything?

Registration

• Will registering as a Money Player obligate me to anything?
• Who can register as a Money Player?
• How can I register as a Money Player?
• Can I register as a Money Player if I don’t have a mobile phone?
• What will I receive upon registration?

Cancel membership

• Can I cancel my Money Player account whenever I wish?
• How can I cancel my membership as a Money Player?
• What will happen to the money on my account?
• What will happen to my personal data after I cancel my membership?

System Requirements

• Which Internet browser is recommended for best use with GameDuell?
• Where can I download Macromedia Flash Player?
• How do I activate JavaScript elements?
• Which security level does Internet Explorer need to be set to in order to use GameDuell?
• Why am I having problems with my firewall?

Problems with the Games

• The game won’t load. What will happen to my entry fee?
• What happens when the connection to GameDuell is interrupted during a game?
• I finished a duel, and now it says that my score was 0 points. What happened?
• My entry fee was refunded. Why?
• What does it mean when it says that another player has already entered the duel that I wanted to enter?
• I found an error within one of the games. How can I notify GameDuell?

Types of Players

• What does the member status of "Practice Player" mean?
• What does the member status of "Money Player" mean?
• How can I become a Practice or a Money Player?
• Do all types of players have access to play all of the games offered on GameDuell?

Email Preferences

• What types of E-mails will I receive from GameDuell?
• How can I unsubscribe from the GameDuell newsletter?
• I would like to stop receiving the results of my duels via E-mail. Is this possible?
• Why should I enter my E-mail address?

General Questions

• How can I update my member profile?
• What should I do if I’ve forgotten my password?
• Can I change my username?
• How many usernames and member accounts can I have?
• Can I cancel my player account whenever I wish?
• How can I close my member account and cancel my membership?
• What will happen to the money on my account?
• What will happen to my personal data after I’ve cancelled my membership?

General Information

• What is GameDuell?
• How is GameDuell different than other Internet gaming sites?

Privacy Policy

• What is GameDuell’s privacy policy?

Contact Us

• Do you have any further questions?

Starting Conditions

• Are all players given the same starting conditions?
• Which opponents will be assigned to me?

Skill Levels

• What are skill levels?
• How is my skill level calculated?
• When is a skill level considered to be "high?"
• What does my skill level have to do with which opponents are assigned to me?
• Why can’t I find an opponent sometimes? What should I do when this happens?
• Can I challenge players of higher and lower skill levels?
• Why do other players seem to win a lot more often than I do?
• Do Practice Players also have a skill level?